Issues and Practices in Performance-Based Maintenance and Operations Management
The objective of this research was to hold an executive forum for senior DOT officials to share their views, assess their experiences with performance-based maintenance and operations contracting, and identify strategies for further advancing agency management practices in this area.
The research team conducted a critical review of transportation-agencies’ experience with contracting for maintenance and operations services, using published literature, telephone interviews, and other sources to gather experience from states, cities, and other countries. This review provided background information for participants in the executive forum. The forum was held with invited participants in Tampa, FL, in April 2009.